Got questions?

We have the answers!  Well, many of them.

If you can’t find the answer to your question, email us at [email protected].

Do I need to pay a bond?

Yes, our booking system will automatically add a $300 bond to your booking. The bond will be refunded to you once we receive the equipment back and confirm it’s in good working order.  (We understand general wear and tear happens but aim to receive items back in the same condition they were rented out in.)

How do I transport the equipment?

If you are hiring smaller items, you shouldn’t have any issues fitting them into a car. However, the beanbags are very bulky – we can generally fit 3 in a hatchback and 5 in an SUV. We do have an enclosed trailer that fits all the beanbags and you are welcome to use this to transport the equipment.

Where do I collect/return the equipment?

The equipment is stored in Scullin (where our volunteers live). Once you have made a booking, we will be in touch to arrange collection and return details, which will include the pick up/drop off address.

What happens if I need to cancel or reschedule my booking?

We realise that weather (and COVID) can make planning difficult, especially when planning outdoor events. If you need to reschedule, we are happy to move your booking to another available date. If you want to refund your booking, we are happy to do this but will deduct a $25 admin fee. Please contact us via [email protected] with at least 24 hour notice to arrange a reschedule or refund.

How long is a standard rental for?

24 hours. The actual start/finish time will probably depend on your event timing and when our volunteer can meet you to collect the equipment. If you wish to rent the equipment for a long period (eg. a week) please contact us to discuss a discounted rate.

Do you discount for community organisations?

Yes indeed! Particularly small NFPs who are 100% volunteer run. We want to make sure our rentals equipment helps communities across Canberra, and particularly Belconnen. Please email us at [email protected] for more details.

How big are the beanbags?

Beanbag chairs are 85cm x 85cm x 60cm. Perfect for one relaxed adult or one less relaxed adult with one or two kids crawling on top of them.

Are the beanbags waterproof?

PVC Backed polyester provides protection against showers/rain. (However, we recommend putting your bean bags under cover in heavy downpours).

Are the beanbags already filled?

Yes! The beanbags are already filled with Styrofoam beans, so no need for you to fill them. This does make them bulky though!

What size is the cinema screen?

It’s a 12ft (3.6m) inflatable outdoor movie screen.

Is the blower on the inflatable screen noisy?

Surprisingly, no. That’s what all the reviews said and we’ve found the same.

Is the cinema screen hard to put together?

Nope. Easy peasy. Kind of like putting up a kids jumping castle. Odd the first time, then simple. The screen actually velcros onto the frame. As it’s inflatable, wind is the enemy. There are pegs that come with it but you might want to weigh it down a bit at the sides.

I’m not that technically minded – does your equipment come with instructions?

It does! Although not the beanbag chairs or astroturf: we reckon you have those sorted.

Where does my rental fee go?

Glad you asked! Some of your fee goes towards the cost of our storage unit and booking system, as well as equipment upkeep/replacement and purchase of new equipment. Anything leftover goes to the Scullin Community Group, an incorporated association in the ACT. We are 100% volunteer run and use funds for things like running events for our local community, paying for improvements in the parks and public spaces of Scullin, or other activities that help connect and support the local community. You can learn more about us and our goals here.

Do I need a permit to run a public screening/movie night?

This is quite a handy resource from the Fred Hollows foundation.

How did you get the money to buy all this equipment?

The bulk of our equipment was funded by a volunteer grant. Thank you to our local member, Andrew Leigh, for recommending the community rentals project for funding.

 

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